Local Contractors You Can Trust
We stand behind the work we do.
We are confident in the high quality of our work. So confident, in fact, that all of our work is warranted for one year after completion and in most cases, depending on the issue, our willingness to cover future repairs extends much longer.
Our reputation is only as good as our last job.
This is a direct lesson from our original founder. He repeats this even today, “We are only as good as our last job.” We take pride in what we do and work on each project like it may be the last opportunity to do what we love to do.
We don’t cut corners.
We will not sell you a product that we don’t believe in just to make a buck. And if you have chosen an item or design that has a bad track record we will speak up and help you make an informed choice about your home. We want you to enjoy the results of our high quality carpentry work for many years to come!
Our subcontractors are top of the line.
One of the benefits of choosing a local experienced contractor is the reliable network that we have built over the years. We have excellent relationships with our subcontractors and vendors, who know what to expect on a Rupp Family Builders project as well as how they are expected to perform under our guidance.
PEACE OF MIND:
We provide detailed estimating.
Easy to read and follow pricing that includes all costs associated with line items as well as a more detailed allowance section that puts the ability to price and shop fixtures and finishes in the hands of our clients or their designers. No hidden incentives, fees or percentages to calculate. The price that’s listed is the price you pay, unless you change the specification or quantity of the work.
At Rupp Family Builders, it is our belief that our customers should get exactly what they want out of their project. Just like any other purchase, it needs to be of high quality and the best overall value. We believe that the best way to achieve these goals is through honesty and integrity. The finished project is only half of the experience. The company you hire is the other half.
Customers are our business. It is from our customer relationships that we draw the greatest rewards for what we do, and that is through the process of making their dreams come alive. Our approach to how we view our customers is that we want to be your contractor for life, not just until your current project is completed.
It is important to us that our customers know that we are working for them, and that we want to do everything in our power to make sure that their projects results and experience meets their meets or exceeds their expectations.
Communication is the number one cause of breakdowns in customer/contractor relationships. By the time you choose Rupp Family Builders for your project we will have an established relationship and good communication will be second nature. During the process we make it a point to keep our customers well informed.
Whatever the situation is, we pride ourself in putting customer needs first, and making one-on-one attention available to every customer. Whether a meeting or a phone call, we want to give you the attention you deserve and listen to what you have to say.
Profit is important to success in any business and it allows us to continue to offer our services year after year, but it is more important to us that we take great care of our "family" of customers. We like to reward customers for using us again and again, for scheduling projects for the future; today, and recommending us to friends and family. All incentives are designed to give something back to those who support us and to generally make life more fun.
We offer the best contracting services in the Portland area without sacrificing that family-owned feel.
Whatever your zip code or location, get the service and expertise you need today!